Return & Refund Policy

At Everbloom, we strive to ensure that our customers are delighted with our products and services. Due to the perishable nature of our offerings, we have established the following return and refund policy:

1. Order Cancellations

  • Timeframe: Orders can be canceled within 24 hours of placement, provided they have not yet been processed or dispatched.EverBloom+1EverBloom+1

  • Cancellation Process: To cancel an order, please contact our customer service team promptly via phone or email.Beverly Hills Roses

  • Refunds for Cancellations: If the order is prepaid and canceled within the stipulated timeframe, a refund will be processed to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

2. Returns & Exchanges

  • Perishable Items: Due to the perishable nature of flowers and chocolates, we do not accept returns or exchanges once the items have been delivered in good condition.

  • Non-Perishable Items: For non-perishable items, returns or exchanges are accepted within 7 days of delivery, provided the items are unused, in their original packaging, and accompanied by the original receipt.

  • Return Process: To initiate a return or exchange for eligible items, please contact our customer service team with your order details.

3. Damaged or Incorrect Items

  • Reporting Issues: If you receive a damaged or incorrect item, please notify us within 24 hours of delivery.everbloominc.com+2everbloomlife.com+2Beverly Hills Roses+2

  • Required Information: Provide clear photographs of the item(s) and the packaging, along with your order number, to facilitate the resolution process.

  • Resolution: Upon verification, we will offer a replacement or a full refund, depending on the circumstances and product availability.

4. Refunds

  • Processing Time: Approved refunds will be processed within 5-7 business days to the original payment method.everbloomlife.com+1dialabouquet.in+1

  • Shipping Charges: Shipping fees are non-refundable, except in cases where the return is due to our error (e.g., incorrect or defective items).

5. Contact Us

For any inquiries or assistance regarding returns and refunds, please reach out to our customer service team:

Please note that this policy is subject to change without prior notice. We encourage customers to review our policies periodically for any updates.